Call Result Detailed View Page subtitle question? Overview The Detailed Call Result Report is a simple report that is best suited for managers and administrators who have any of these questions: Are the end users using InsideSales.com? Are they using the call results correctly? How much call time is being...
Read More
Call Recordings by Rep How do I access a report that contains all my call recordings for PowerDialer? Overview The PowerDialer report ‘Call Recordings by Rep’ is a valuable report for managers and coaches to quickly get to a list call recordings created by the PowerDialer. This report is a...
Read More
Correct Contact AVG Talk Time Report Which reps are having meaningful conversations with the right people? How long are those conversations? Overview The Correct Contact Rate by Average Talk Time report is a pre-built report installed with the PowerDialer for Salesforce package under the Sales Acceleration Reports folder. It shows...
Read More
Correct Contact Rate by Time of Day What is the best hour to reach a decision maker? Overview Understanding when prospects and customers are more likely to answer a call is important to maximize the efficiency of your team. InsideSales.com can help you make better decisions with data from the Correct...
Read More
Installation Changes Dynamics Solution Files This article shows you the additions made when installing the Playbooks solution files. Related Article: Playbooks Installation Steps Click this message to see the steps to Install Playbooks in your CRM Fields Installed NEW LEAD & CONTACT FIELDS Display Name Details Play Info Updated At...
Read More
