Powerstandings Leaderboards Customize your own Leaderboards that highlight top performers, individual victories and team challenges in exciting and elegant displays. Motivate Your Team Recognition breeds motivation. Leaderboards add a key motivational component to PowerStandings, giving your reps a public, up-to-the-second view of activity. As work gets done and KPIs tally,...
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Powerstandings Challenges & Achievements How do I create, configure, and use Powerstandings Challenges and Achievements? Creating a New Powerstandings Challenge Powerstandings Challenges can be setup by PowerDialer Managers and Admins to drive Key Performance Indicators (KPI) which motivate individuals and teams to push themselves to the next level. They can...
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KPI Totals Adjuster Tool How to edit KPI totals to ensure that Leaderboards and Personal Widgets reflect accurate data. Manually Change KPI Totals The KPI Totals Adjuster Tool allows managers and admins with the permission the ability to edit KPI totals for PowerDialer users. For example, let's say you've set...
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Set Up Manual & Custom KPIs How do I set up and configure a Manual or Custom KPI in Salesforce? Overview Key Performance Indicators (KPIs) are the metrics that are tracked around rep behavior and utilized by the PowerStandings system. A KPI may be Dials, Appointments Set, Contracts Closed, etc....
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Powerstandings – Team Setup How to Setup a Team in PowerStandings to take advantage of Challenges and Leaderboards. PowerStandings Teams allow reps to be meaningfully grouped together for comparisons and competitions. Teams improve manager visibility, while also providing reps with a better insight into their performance – both on their...
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Configuring PowerStandings – An Introduction What needs to be done to setup PowerStandings? PowerStandings is a powerful gamification platform that gives you the power to motivate your agents by bringing out their competitive edge. This article covers various aspects on how to get your PowerStandings setup and running in Salesforce....
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Add “Create List” and “Manage List” Buttons to Layout How and Why you should add the "Create List" and "Manage List" buttons to a list view layout to create one-time use (Domino) lists? A PowerDialer Domino List can be created based on selected values from a list view in Salesforce...
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Domino List Configuration and Limits An in depth look at what a Domino List is and its limitations, settings and function as well as how to create them. Domino List Overview Domino Lists are static dialing lists that present records from a pre-defined list that does not change. Once a...
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Seek List Configuration and Limits How do I setup a new Seek List? What are all the options in a Seek List? What limitations should I be aware of? What Is a Seek List? Seek Lists are dynamic dialing lists that the PowerDialer uses to present reps' records for dialing...
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An Introduction to Dialing Lists Explore the use cases of when to use Seek Lists, Domino Lists, and List Views in Salesforce Prioritizing Records PowerDialer customers have a variety of options when prioritizing records. They can use a combination of the following list types depending on their use case(s): Seek...
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